TERMS OF USE

  • This e-shop is run by the company KALVEI, s.r.o. in accordance with following Terms of Use & Service, and with the rules of commercial law
  • We recommend all users to make a registration at SIGN IN section before their first purchase because the registered customers are allowed to use special prices and promo codes.
  • Before sending the order there are shipping and payments methods needed to be filled out. They will be shown in your cart after clicking checkout.
  • It is not possible to send the order without having filled out all of required details.
  • After sending each order you will receive an e-mail confirmation.
  • Each placed order is binding and valid.
  • The orders are usually shipped in 5 working days after placing order.
  • In case that the order can´t be completed in usual time, you will be informed about expected date of delivery.
  • When you pick up the goods personally you need to wait for the e-mail confirmation saying that your order was completed and is ready to pick up. Then the orders need to be collected until 14 days. Otherwise they will be closed automatically.
  • By bank transfer payment method you will receive the invoice and your order will be completed as soon as your payment arrives. The orders not paid in terms of payment will be automatically closed.

We declare that all your personal details provided us by your registration are handled very carefully in accordance with the law and are secured safely against any misuse.


CUSTOMER SERVICE

In case you need more information or if you have any problem relating with this e-shop don´t hesitate to contact our customer service :

Phone: +420 222 515 930
E-Mail: info@kalvei.cz